Understanding and Improving Business Processes
To achieve operational excellence
Who is it for?
Senior executives, managers and accountants who are involved in sponsoring, planning and delivering business process improvement projects.
What is it about?
Understanding and improving business processes to achieve operational excellence.
What will I get out of it?
The tools to map business processes and to link them to the creation of value within the organisation
The ability to standardise procedures and enable management to focus on true value adding processes and operations
The links between process mapping and the value chain and how this can be used to better manage the business, consequently increasing efficiency and reducing cost
What will I learn?
Uses and limitations of process mapping and common problems
The use of process maps to identify areas for process improvement
Tools to be used in improvement, implementation and monitoring of processes
Links between process maps and the value chain
This course is worth 6 hours of CPD per day.