Who is it for?
This is an essential course for anyone in a people management role who wants to obtain positive outcomes and changes in behaviour from an appraisal process.
What is it about?
Too often appraisals become adversarial meetings where the manager has difficulty getting their point across successfully and the appraisee becomes defensive. This course will give learners a number of approaches and techniques to ensure that the appraisals they conduct are structured, productive and positive.
This course can also be taken as part of the CMI Modular Level 3 Certificate in First Line Management.